Customer Service

Important Purchase Information:

All Sales Are Final! No Exchanges or Refunds!

Thank you for choosing our services. We want to provide you with important information regarding your purchase:

  1. Responsibility and Package Security: We want to ensure the safe delivery of your order. Please note that once your order is placed, we cannot modify it. Additionally, we are not liable for lost or stolen packages. If your tracking information indicates that your package was delivered, but you have not received it, we recommend contacting FedEx or USPS immediately to file a claim. All shipments require a signature for added security.

  2. Shipping Address and Timely Deliveries: Kindly ensure that your shipping and billing addresses match accurately to prevent any issues with delivery. Please be aware that we cannot be held accountable for late shipments caused by holidays, courier delays, adverse weather conditions, or natural disasters.

  3. Shipping and Processing Time: We aim to process and dispatch your order promptly. Please allow 5-7 business days for shipping. You will receive a tracking number via email, which will enable you to monitor the progress of your delivery. Please note that orders are not processed during weekends or holidays.

  4. Address Verification: To avoid any complications, please double-check your address before completing your order. Once your order has been shipped, we are unable to make any changes to the address. We cannot be held responsible for deliveries made to an incorrect address.

We appreciate your understanding and cooperation. If you have any concerns or need further assistance, please do not hesitate to contact our customer support team.

Thank you for your business.